Add a "needs info" state to tickets
|Reported by:||Daniel F Moisset||Owned by:||nobody|
|Has patch:||no||Needs documentation:||no|
|Needs tests:||no||Patch needs improvement:||no|
After a recent sprint a proposal was discussed in django-developers asking for an explicit "Needs more information" state to Django tickets. This allows triagers to flag a common situation in unreviewed tickets, instead of leaving them as unreviewed (which clutters the review queue for triagers and duplicates work when tickets are reviewed twice).
Two proposals were discussed in the mailing list:
- Adding a "needs information" state to triage status
- Adding a "needs info" close status
Any of this looks reasonable (adding a close status keeps trac "cleaner" and avoids having another triage task, but might be off-putting to contributors).
Whatever is chosen, The trac setting should be added, and the documentation updated