Opened 6 years ago

Closed 6 years ago

Last modified 5 years ago

#14702 closed (fixed)

Add a "needs info" state to tickets

Reported by: dmoisset Owned by: nobody
Component: *.djangoproject.com Version: 1.2
Severity: Keywords:
Cc: Triage Stage: Accepted
Has patch: no Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: UI/UX:

Description

After a recent sprint a proposal was discussed in django-developers asking for an explicit "Needs more information" state to Django tickets. This allows triagers to flag a common situation in unreviewed tickets, instead of leaving them as unreviewed (which clutters the review queue for triagers and duplicates work when tickets are reviewed twice).

Two proposals were discussed in the mailing list:

  • Adding a "needs information" state to triage status
  • Adding a "needs info" close status

Any of this looks reasonable (adding a close status keeps trac "cleaner" and avoids having another triage task, but might be off-putting to contributors).

Whatever is chosen, The trac setting should be added, and the documentation updated

Attachments (1)

14702-docs.1.diff (1.2 KB) - added by Ramiro Morales 6 years ago.
Documentation changes

Download all attachments as: .zip

Change History (8)

comment:1 Changed 6 years ago by dmoisset

Needs documentation: set
Needs tests: unset
Patch needs improvement: unset

comment:2 Changed 6 years ago by Ramiro Morales

Triage Stage: UnreviewedAccepted

Accepting per django-dev discussion.

comment:3 Changed 6 years ago by Jacob

The hard part here is updating the docs to refer to the new state and explaining how it works. The Trac change will only take a second. I'll get to the docs at some point, but if someone wants to give me a doc patch I'll do the Trac change when I check it in.

Changed 6 years ago by Ramiro Morales

Attachment: 14702-docs.1.diff added

Documentation changes

comment:4 Changed 6 years ago by Ramiro Morales

Needs documentation: unset

comment:5 Changed 6 years ago by Gabriel Hurley

Resolution: fixed
Status: newclosed

In [15665]:

Fixed #14702 -- Added a "needsinfo" resolution to Trac, and added supporting documentation on the new resolution and closing tickets in general.

comment:6 Changed 6 years ago by Gabriel Hurley

In [15666]:

[1.2.X] Fixed #14702 -- Added a "needsinfo" resolution to Trac, and added supporting documentation on the new resolution and closing tickets in general.

Backport of [15665] from trunk.

comment:7 Changed 5 years ago by Jacob

milestone: 1.3

Milestone 1.3 deleted

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