Changes between Version 42 and Version 43 of UsingTheMailingList

05/15/2013 08:00:24 PM (7 years ago)
Cal Leeming

added 5-for-1 info


  • UsingTheMailingList

    v42 v43  
    33= Overview =
    44The is the primary source for help on using Django. However many users are unable to get full mileage from the list as they are inexperienced in formulating their questions and in interacting with the list members. This page seeks to address this problem. Many members of the list, including core developers, take a lot of time and trouble to patiently answer questions asked, and we users should take as much trouble to ask properly formulated questions. Try to follow the steps outlined below to make for a more pleasant and rewarding experience on the list.
     6== 5-for-1 ==
     8Like any project, if you show willingness to help and contribute then others are more likely to help you in the future.
     10Although it is not officially advertised, most of the core developers will participate in the 5-for-1 scheme. In a nutshell, if you spend time doing triage on 5 other tickets, you can request a core developer to look at any ticket of your choice.
     12The following guidelines apply;
     14* For every 1 hour you put in, you will get back roughly 3-5 minutes.
     16* The core developer won't necessarily offer a fix, but will give the ticket their full attention and generally give a more detailed response
     18* Typically speaking, a minimum of 30 minutes is a good guideline on how much time to spend in triage.
     20* If you spend 60+ minutes in triage on a single ticket, you can do a 1-for-1 request, but make sure you explain this in your mailing list request (as shown below)
     22Send your request to the list in a clear and concise manner, outlining what triage you did, what action was taken on each, and what ticket you would like in return, for example;
     25Subject: 5-for-1 request
     27I have spent approx 1 hour doing triage on the following tickets;
     29* - requested further info
     30* - added comments, needs review from core dev
     31* etc etc
     33In return, could a core developer please look at the following ticket;
    639== Classify your question ==
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