Opened 11 years ago

Closed 11 years ago

#3626 closed (fixed)

put note on the "Create New Ticket" page about how to format code

Reported by: Gary Wilson <gary.wilson@…> Owned by: Jacob
Component: * Version: master
Severity: Keywords:
Cc: Triage Stage: Design decision needed
Has patch: no Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: UI/UX:


A good percentage of the tickets that come in are not using {{{}}}s in their ticket descriptions to format. Could we please add a note about this in the "Read this first" section or perhaps directly above the description text box?

Another idea would be to take away the "Submit ticket" button to force the user to preview their ticket first. Not sure how easy this is accomplished in Trac.

Change History (3)

comment:1 Changed 11 years ago by Gary Wilson <gary.wilson@…>

Triage Stage: UnreviewedDesign decision needed

comment:2 Changed 11 years ago by Gary Wilson <gary.wilson@…>

Jacob, maybe you could consider giving us ticket triage folk some more power in the trac system, like ability to edit ticket descriptions :)

comment:3 Changed 11 years ago by Jacob

Resolution: fixed
Status: newclosed
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