Opened 9 years ago

Closed 9 years ago

#3626 closed (fixed)

put note on the "Create New Ticket" page about how to format code

Reported by: Gary Wilson <gary.wilson@…> Owned by: jacob
Component: * Version: master
Severity: Keywords:
Cc: Triage Stage: Design decision needed
Has patch: no Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: UI/UX:


A good percentage of the tickets that come in are not using {{{}}}s in their ticket descriptions to format. Could we please add a note about this in the "Read this first" section or perhaps directly above the description text box?

Another idea would be to take away the "Submit ticket" button to force the user to preview their ticket first. Not sure how easy this is accomplished in Trac.

Change History (3)

comment:1 Changed 9 years ago by Gary Wilson <gary.wilson@…>

  • Needs documentation unset
  • Needs tests unset
  • Patch needs improvement unset
  • Triage Stage changed from Unreviewed to Design decision needed

comment:2 Changed 9 years ago by Gary Wilson <gary.wilson@…>

Jacob, maybe you could consider giving us ticket triage folk some more power in the trac system, like ability to edit ticket descriptions :)

comment:3 Changed 9 years ago by jacob

  • Resolution set to fixed
  • Status changed from new to closed
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