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Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#3167 closed enhancement (wontfix)

[patch] Fast-cgi deployment documentation should encourage users supplement it hosting providers documentation.

Reported by: Grimboy Owned by: jacob
Component: Documentation Version:
Severity: normal Keywords:
Cc: Triage Stage: Unreviewed
Has patch: yes Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: UI/UX:

Description

Problems with zombie killing policies in shared-hosting environments aren't mentioned in the documentation. Some shared-hosts (such as dreamhost) kill zombie in a cron job processes making django deployed by fastcgi on them very unstable. Luckily a few of them have process names that they don't kill. The documentation should reflect this and mention allowed process names on some large shared-hosts.

Attachments (2)

patch (716 bytes) - added by Grimboy 7 years ago.
Patch adding a section explaining the problem in the documentation
patchV2 (828 bytes) - added by Grimboy 7 years ago.
Said note

Download all attachments as: .zip

Change History (5)

Changed 7 years ago by Grimboy

Patch adding a section explaining the problem in the documentation

comment:1 Changed 7 years ago by jacob

  • Resolution set to wontfix
  • Status changed from new to closed

We can't possibly keep track of all the strange crap that shared hosting providers do, nor should we; that's a job for the host's docs.

comment:2 Changed 7 years ago by frankie@…

  • Resolution wontfix deleted
  • Status changed from closed to reopened
  • Summary changed from [patch] Problems with zombie killing policies in shared-hosting environments aren't mentioned to [patch] Fast-cgi deployment documentation should encourage users supplement it hosting providers documentation.

Hmm... It seems to be a common problem. Especially looking at some of the thankful comments on blog posts explaining it. I understand that listing quirks isn't the documentation's responsibility. However, perhaps the documentation should encourage users to consult any documentation from their providers regarding django or fastcgi in general in addition to the official documentation. I know this may seem like common sense but I'm sure some people obviously skip it because, as an example, dreamhost's documentation spells out these problems yet many people have the problem (as shown in the linked post above).

Changed 7 years ago by Grimboy

Said note

comment:3 Changed 7 years ago by jacob

  • Resolution set to wontfix
  • Status changed from reopened to closed

Again, telling people to read their host's documentation is unnecessary, and strikes me as patronizing.

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