Opened 9 years ago

Closed 9 years ago

#3135 closed defect (fixed)

Docs should clearly explain the "error message e-mails" feature

Reported by: joaoma@… Owned by: jacob
Component: Documentation Version:
Severity: major Keywords: docs email ADMINS MANAGERS 404
Cc: Triage Stage: Accepted
Has patch: yes Needs documentation: no
Needs tests: no Patch needs improvement: yes
Easy pickings: UI/UX:

Description

Yes, I'm marking this as a high-priority bug, because it's serious. I like the error message e-mails. It can be a lifesaver. However, in high-traffic websites, a simple error message can lead to hundreds (even thousands) of e-mails sent to the admins. That can easily lead to the inclusion of the provider in spam-blocking lists (and many angry coleagues and customers yelling at you).
The worst thing is, it's not clear that you can *NOT* turn such feature off. So, the docs should make things clear.

Attachments (1)

3135.diff (2.8 KB) - added by Simon G. <dev@…> 9 years ago.

Download all attachments as: .zip

Change History (7)

comment:1 Changed 9 years ago by anonymous

  • Component changed from Contrib apps to Documentation
  • Owner changed from adrian to jacob

comment:2 Changed 9 years ago by anonymous

  • Summary changed from Docs should clearly warn that error messages will be e-mails to admins to Docs should clearly explain the "error message e-mails" feature

comment:3 Changed 9 years ago by ubernostrum

You can "turn it off", by leaving the ADMINS setting blank.

comment:4 Changed 9 years ago by Simon G. <dev@…>

  • Needs documentation set
  • Triage Stage changed from Unreviewed to Accepted

Changed 9 years ago by Simon G. <dev@…>

comment:5 Changed 9 years ago by Simon G. <dev@…>

  • Has patch set
  • Keywords docs email ADMINS MANAGERS 404 added
  • Needs documentation unset
  • Patch needs improvement set

Added a section to the settings docs, please check it for legibility and comprehensibility.

comment:6 Changed 9 years ago by jacob

  • Resolution set to fixed
  • Status changed from new to closed

(In [4619]) Fixed #3135: added some more explanation about how the various error email settings work together. Thanks, Simon G.

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