Opened 2 years ago

Closed 16 months ago

#20458 closed Cleanup/optimization (fixed)

Add a "My Tickets" report to the Django Trac

Reported by: giuliettamasina Owned by:
Component: *.djangoproject.com Version:
Severity: Normal Keywords:
Cc: Triage Stage: Accepted
Has patch: no Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: no UI/UX: yes

Description

The default Trac installation has a reports feature, with some useful standard reports, such as "My Tickets".

The Django installation of Trac has removed these reports in favor of a wiki page with searches, called reports.

I have not found an obvious and easy way to list all my tickets (i.e. assigned to me, for example) which makes it unnecessarily time-consuming to get such a list of tickets.

There should be an easy "My Tickets" view, with a link from some easy-to-find place, preferably in the menu inbetween "Reports" and "View Tickets".

(For now, I've bookmarked a custom query searching my username, unfortunately it's not reusable since there's no "me" user or similar.)

Change History (14)

comment:1 follow-up: Changed 2 years ago by aaugustin

  • Needs documentation unset
  • Needs tests unset
  • Patch needs improvement unset

The old style reports you're talking about are deprecated, I'm not even sure they still exist in Trac 1.0.

You can use $USER instead of your username to make your link reusable.

https://code.djangoproject.com/query?status=!closed&owner=$USER

Last edited 2 years ago by aaugustin (previous) (diff)

comment:2 Changed 2 years ago by giuliettamasina

Nice hidden feature :)

I think we should add a section to https://code.djangoproject.com/wiki/Reports with a few links to "My Tickets"-like searches. Maybe even as second section on the page, after "Reports" and before "New contributors".

Something like:

Your tickets

These links will list all tickets associated with you, and can be bookmarked for easy reference:

comment:3 Changed 2 years ago by akaariai

Is it possible to list tickets I have commented on, preferably in "when commented" order. That would be extremely useful to me.

comment:4 Changed 2 years ago by giuliettamasina

I've actually searched for such a feature the last hour, but there doesn't seem to be one. There's at least one ticket for it though: http://trac.edgewall.org/ticket/7660

A workaround is to search on CC includes e-mail (entering your e-mail address) given that you have added yourself to the CC list when commenting.

Unfortunately, you are not added to the CC list automatically when commenting on a ticket, so this method is imperfect in that you will have to remember to check the CC box when commenting.

Also, no dynamic e-mail variable exists (like $USER).

comment:5 in reply to: ↑ 1 Changed 2 years ago by giuliettamasina

Replying to aaugustin:

The old style reports you're talking about are deprecated, I'm not even sure they still exist in Trac 1.0.

You can use $USER instead of your username to make your link reusable.

https://code.djangoproject.com/query?status=!closed&owner=$USER

What do you think about the idea to add some such predefined links to the wiki page? (See comment:2)

comment:6 Changed 2 years ago by russellm

  • Triage Stage changed from Unreviewed to Accepted

Accepting the broad feature request that we need better tools for users to find their own tickets of interest (ones they have reported, ones they have responded to, and so on).

comment:7 Changed 2 years ago by giuliettamasina

Any thoughts on this yet? My proposed change to the wiki page (in comment:2) would help quite a bit until something more thorough is in place.

comment:8 Changed 2 years ago by bytephilia

  • Owner changed from nobody to anonymous
  • Status changed from new to assigned

comment:9 Changed 2 years ago by bytephilia

  • Owner anonymous deleted
  • Status changed from assigned to new

comment:10 Changed 22 months ago by giuliettamasina

Anyone? I'm proposing a simple addition of a few links to the wiki.

comment:11 Changed 22 months ago by timo

I've added those links to the wiki page, thank-you.

comment:12 Changed 22 months ago by giuliettamasina

Cool, thanks :)

Just noticed though that the last two links are incorrect and needs to be modified. These are the correct ones:

comment:13 Changed 22 months ago by timo

Updated.

comment:14 Changed 16 months ago by giuliettamasina

  • Resolution set to fixed
  • Status changed from new to closed
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