Opened 5 years ago

Closed 4 years ago

#20458 closed Cleanup/optimization (fixed)

Add a "My Tickets" report to the Django Trac

Reported by: Markus Amalthea Magnuson Owned by:
Component: *.djangoproject.com Version:
Severity: Normal Keywords:
Cc: Triage Stage: Accepted
Has patch: no Needs documentation: no
Needs tests: no Patch needs improvement: no
Easy pickings: no UI/UX: yes

Description

The default Trac installation has a reports feature, with some useful standard reports, such as "My Tickets".

The Django installation of Trac has removed these reports in favor of a wiki page with searches, called reports.

I have not found an obvious and easy way to list all my tickets (i.e. assigned to me, for example) which makes it unnecessarily time-consuming to get such a list of tickets.

There should be an easy "My Tickets" view, with a link from some easy-to-find place, preferably in the menu inbetween "Reports" and "View Tickets".

(For now, I've bookmarked a custom query searching my username, unfortunately it's not reusable since there's no "me" user or similar.)

Change History (14)

comment:1 Changed 5 years ago by Aymeric Augustin

The old style reports you're talking about are deprecated, I'm not even sure they still exist in Trac 1.0.

You can use $USER instead of your username to make your link reusable.

https://code.djangoproject.com/query?status=!closed&owner=$USER

Last edited 5 years ago by Aymeric Augustin (previous) (diff)

comment:2 Changed 5 years ago by Markus Amalthea Magnuson

Nice hidden feature :)

I think we should add a section to https://code.djangoproject.com/wiki/Reports with a few links to "My Tickets"-like searches. Maybe even as second section on the page, after "Reports" and before "New contributors".

Something like:

Your tickets

These links will list all tickets associated with you, and can be bookmarked for easy reference:

comment:3 Changed 5 years ago by Anssi Kääriäinen

Is it possible to list tickets I have commented on, preferably in "when commented" order. That would be extremely useful to me.

comment:4 Changed 5 years ago by Markus Amalthea Magnuson

I've actually searched for such a feature the last hour, but there doesn't seem to be one. There's at least one ticket for it though: http://trac.edgewall.org/ticket/7660

A workaround is to search on CC includes e-mail (entering your e-mail address) given that you have added yourself to the CC list when commenting.

Unfortunately, you are not added to the CC list automatically when commenting on a ticket, so this method is imperfect in that you will have to remember to check the CC box when commenting.

Also, no dynamic e-mail variable exists (like $USER).

comment:5 in reply to:  1 Changed 4 years ago by Markus Amalthea Magnuson

Replying to aaugustin:

The old style reports you're talking about are deprecated, I'm not even sure they still exist in Trac 1.0.

You can use $USER instead of your username to make your link reusable.

https://code.djangoproject.com/query?status=!closed&owner=$USER

What do you think about the idea to add some such predefined links to the wiki page? (See comment:2)

comment:6 Changed 4 years ago by Russell Keith-Magee

Triage Stage: UnreviewedAccepted

Accepting the broad feature request that we need better tools for users to find their own tickets of interest (ones they have reported, ones they have responded to, and so on).

comment:7 Changed 4 years ago by Markus Amalthea Magnuson

Any thoughts on this yet? My proposed change to the wiki page (in comment:2) would help quite a bit until something more thorough is in place.

comment:8 Changed 4 years ago by bytephilia

Owner: changed from nobody to anonymous
Status: newassigned

comment:9 Changed 4 years ago by bytephilia

Owner: anonymous deleted
Status: assignednew

comment:10 Changed 4 years ago by Markus Amalthea Magnuson

Anyone? I'm proposing a simple addition of a few links to the wiki.

comment:11 Changed 4 years ago by Tim Graham

I've added those links to the wiki page, thank-you.

comment:12 Changed 4 years ago by Markus Amalthea Magnuson

Cool, thanks :)

Just noticed though that the last two links are incorrect and needs to be modified. These are the correct ones:

comment:13 Changed 4 years ago by Tim Graham

Updated.

comment:14 Changed 4 years ago by Markus Amalthea Magnuson

Resolution: fixed
Status: newclosed
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