Changes between Version 70 and Version 71 of IrcFAQ

Timestamp:

May 1, 2008, 2:35:20 PM (17 years ago)

Author:

Paul Bissex

Comment:

added note on errors

IrcFAQ

@@ -143 +143 @@
 = Troubleshooting =
 
-== X doesn't work! == #MoreInformationPlease
-
-If you want good help you'll need to give a little more information. Keep in mind that we know little if anything about your project, your level of experience with Python and Django, etc. 
+== "It doesn't work!" or "I got an error!" == #MoreInformationPlease
+
+If you want good help you'll need to give a little more information. Keep in mind that we probably know little if anything about your project, your level of experience with Python and Django, etc. 
 
 Did it work before? Or is this something you're trying for the first time? Does it raise an error? Die silently? Give unexpected output?
 
+If you want help with an error, try to give us 1) the code that produced the error and 2) the error traceback itself.
+
 When asking for help, make sure you describe 1) what you did, 2) what you expected to happen, and 3) what actually happened.
 
-[http://dpaste.com/ Pasting] your code and any error messages you received is also helpful. (Don't forget to set the syntax when you paste so that the proper colorizing is applied -- that makes it easier for us to read your stuff.)
-
+[http://dpaste.com/ Pasting] your code is often helpful. Don't forget to set the syntax when you paste so that the proper colorizing is applied -- that makes it easier for us to read your stuff. The Django debug page has a handy button for automatically sharing traceback code.
 
 == The admin is working, but it can't find the Javascript and CSS and image files. == #AdminFiles