diff --git a/docs/contributing.txt b/docs/contributing.txt
index 37c9196..1447c11 100644
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don't meet all the requirements of a `good patch`_.
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220 | 220 | |
221 | 221 | One way to help out is to *triage* bugs that have been reported by other |
222 | 222 | users. A couple of dedicated volunteers work on this regularly, but more help |
223 | | is always appreciated. |
| 223 | is always appreciated but, please, read this whole section before starting to |
| 224 | *triage* bugs. |
224 | 225 | |
225 | 226 | Most of the workflow is based around the concept of a ticket's "triage stage". |
226 | 227 | This stage describes where in its lifetime a given ticket is at any time. |
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We've got two roles here:
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239 | 240 | * Core developers: people with commit access who make the decisions and |
240 | 241 | write the bulk of the code. |
241 | 242 | |
242 | | * Ticket triagers: community members who keep track of tickets, making |
243 | | sure the tickets are always categorized correctly. |
| 243 | * Ticket triagers: community members with proven criteria and expertice |
| 244 | on the matter who keep track of tickets, making sure the tickets are |
| 245 | always categorized correctly. |
| 246 | |
| 247 | This does not mean you cannot triage tickets. Any help is always very welcome and Anybody |
| 248 | can help in this matter. In fact, the only difference between you and a triager is expertice. |
| 249 | While gainning this expertise, please, try to follow this tips: |
| 250 | |
| 251 | * Do not close bugs as "wontfix", see the definition of "wontfix" below, |
| 252 | but in general, it's a decission in hands of *core developers*. |
| 253 | |
| 254 | * Do not promote tickets to "Ready for Checkin" unless you feel *very* confident |
| 255 | about the patch provided and you are not related to the ticket itself |
| 256 | (You know, it's not good to judge oneself's work). |
| 257 | |
| 258 | * Only close tickets as "invalid" if those are clear cases like help requests |
| 259 | which sould be placed to ``django-users`` (tell so when closing the ticket). |
244 | 260 | |
245 | 261 | Second, note the five triage stages: |
246 | 262 | |
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A ticket can be resolved in a number of ways:
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295 | 311 | Used if the ticket is found to be incorrect or a user error. |
296 | 312 | |
297 | 313 | "wontfix" |
298 | | Used when a core developer decides that this request is not |
299 | | appropriate for consideration in Django. This is usually chosen after |
300 | | discussion in the ``django-developers`` mailing list, and you should |
301 | | feel free to join in when it's something you care about. |
| 314 | Used when a *core developer* or a *ticket triager* decides that this |
| 315 | request is not appropriate for consideration in Django. This is usually |
| 316 | chosen after discussion in the ``django-developers`` mailing list, and |
| 317 | you should feel free to join in when it's something you care about. |
302 | 318 | |
303 | 319 | "duplicate" |
304 | 320 | Used when another ticket covers the same issue. By closing duplicate |