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Timestamp:
06/14/08 08:44:49 (2 months ago)
Author:
russellm
Message:

Fixed #6320 -- Clarified a few issues in the contribution docs surrounding the triage process. Thanks to telenieko, Edgars Jekabsons and Marc Fargas for their input.

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  • django/trunk/docs/contributing.txt

    r7294 r7632  
    149149unclaim it or don't claim it in the first place! 
    150150 
    151 Core Django developers go through the list of claimed tickets from time to 
     151Ticket triagers go through the list of claimed tickets from time to 
    152152time, checking whether any progress has been made. If there's no sign of 
    153 progress on a particular claimed ticket for a week or two after it's been 
    154 claimed, we will unclaim it for you so that it's no longer monopolized and 
     153progress on a particular claimed ticket for a week or two, a triager may ask 
     154you to relinquish the ticket claim so that it's no longer monopolized and 
    155155somebody else can claim it. 
    156156 
    157157If you've claimed a ticket and it's taking a long time (days or weeks) to code, 
    158 keep everybody updated by posting comments on the ticket. That way, we'll know 
    159 not to unclaim it. More communication is better than less communication! 
     158keep everybody updated by posting comments on the ticket. If you don't provide 
     159regular updates, and you don't respond to a request for a progress report, 
     160your claim on the ticket may be revoked. As always, more communication is 
     161better than less communication! 
    160162 
    161163Which tickets should be claimed? 
    …… 
    178180      read patches when the only difference in code is that it's indented. 
    179181 
    180        * When creating patches, always run ``svn diff`` from the top-level 
    181          ``trunk`` directory -- i.e., the one that contains ``django``, ``docs``, 
    182          ``tests``, ``AUTHORS``, etc. This makes it easy for other people to apply 
    183          your patches. 
     182    * When creating patches, always run ``svn diff`` from the top-level 
     183      ``trunk`` directory -- i.e., the one that contains ``django``, ``docs``, 
     184      ``tests``, ``AUTHORS``, etc. This makes it easy for other people to apply 
     185      your patches. 
    184186 
    185187    * Attach patches to a ticket in the `ticket tracker`_, using the "attach file" 
    …… 
    235237   :alt: Django's ticket workflow 
    236238 
    237 We've got two roles here: 
    238  
    239     * Core developers: people with commit access who make the decisions and 
    240       write the bulk of the code. 
    241  
    242     * Ticket triagers: community members who keep track of tickets, making 
    243       sure the tickets are always categorized correctly. 
    244  
     239We've got two official roles here: 
     240 
     241    * Core developers: people with commit access who make the big decisions  
     242      and write the bulk of the code. 
     243 
     244    * Ticket triagers: trusted community members with a proven history of 
     245      working with the Django community. As a result of this history, they 
     246      have been entrusted by the core developers to make some of the smaller 
     247      decisions about tickets. 
     248      
    245249Second, note the five triage stages: 
    246250 
    247     1. A ticket starts as "Unreviewed", meaning that a triager has yet to 
    248        examine the ticket and move it along. 
     251    1. A ticket starts as "Unreviewed", meaning that nobody has examined 
     252       the ticket. 
    249253 
    250254    2. "Design decision needed" means "this concept requires a design 
    251255       decision," which should be discussed either in the ticket comments or on 
    252        django-developers. 
     256       `django-developers`_. The "Design decision needed" step will generally 
     257       only be used for feature requests. It can also be used for issues  
     258       that *might* be bugs, depending on opinion or interpretation. Obvious 
     259       bugs (such as crashes, incorrect query results, or non-compliance with a 
     260       standard) skip this step and move straight to "Accepted". 
    253261 
    254262    3. Once a ticket is ruled to be approved for fixing, it's moved into the 
    …… 
    270278    "Has patch" 
    271279        This means the ticket has an associated patch_. These will be 
    272         reviewed to see if the patch is "good". 
     280        reviewed by the triage team to see if the patch is "good". 
    273281 
    274282    "Needs documentation" 
    …… 
    293301 
    294302    "invalid" 
    295         Used if the ticket is found to be incorrect or a user error. 
     303        Used if the ticket is found to be incorrect. This means that the 
     304        issue in the ticket is actually the result of a user error, or 
     305        describes a problem with something other than Django, or isn't 
     306        a bug report or feature request at all (for example, some new users 
     307        submit support queries as tickets). 
    296308 
    297309    "wontfix" 
    …… 
    306318 
    307319    "worksforme" 
    308         Used when the triage team is unable to replicate the original bug. 
     320        Used when the the ticket doesn't contain enough detail to replicate  
     321        the original bug. 
    309322 
    310323If you believe that the ticket was closed in error -- because you're 
    …… 
    316329.. _good patch: `Patch style`_ 
    317330.. _patch: `Submitting patches`_ 
     331 
     332Triage by the general community 
     333------------------------------- 
     334 
     335Although the Core Developers and Ticket Triagers make the big decisions in 
     336the ticket triage process, there is also a lot that general community  
     337members can do to help the triage process. In particular, you can help out by: 
     338 
     339    * Closing "Unreviewed" tickets as "invalid", "worksforme", or "duplicate". 
     340 
     341    * Promoting "Unreviewed" tickets to "Design Decision Required" if there 
     342      is a design decision that needs to be made, or "Accepted" if they are 
     343      an obvious bug. 
     344 
     345    * Correcting the "Needs Tests", "Needs documentation", or "Has Patch" flags 
     346      for tickets where they are incorrectly set. 
     347  
     348    * Checking that old tickets are still valid. If a ticket hasn't seen 
     349      any activity in a long time, it's possible that the problem has been 
     350      fixed, but the ticket hasn't been closed.  
     351 
     352    * Contact the owners of tickets that have been claimed, but have not seen  
     353      any recent activity. If the owner doesn't respond after a week or so,  
     354      remove the owner's claim on the ticket. 
     355 
     356    * Identifying trends and themes in the tickets. If there a lot of bug reports 
     357      about a particular part of Django, it possibly indicates that we need 
     358      to consider refactoring that part of the code. If a trend is emerging, 
     359      you should raise it for discussion (referencing the relevant tickets) 
     360      on `django-developers`_. 
     361 
     362However, we do ask that as a general community member working in the 
     363ticket database: 
     364 
     365    * Please **don't** close tickets as "wontfix". The core developers will  
     366      make the final determination of the fate of a ticket, usually after   
     367      consultation with the community. 
     368     
     369    * Please **don't** promote tickets to "Ready for checkin" unless they are 
     370      *trivial* changes - for example, spelling mistakes or 
     371      broken links in documentation.  
     372 
     373    * Please **don't** reverse a decision that has been made by a core  
     374      developer. If you disagree with a discussion that has been made,  
     375      please post a message to `django-developers`_. 
     376 
     377    * Please be conservative in your actions. If you're unsure if you should 
     378      be making a change, don't make the change - leave a comment with your  
     379      concerns on the ticket, or post a message to `django-developers`_. 
    318380 
    319381Submitting and maintaining translations